Marc Rodriguez Limpangog

// 01 About

Technology without the headache: stable, secure and clearly explained.

IT professional with 20+ years of experience in systems administration, technical support, web infrastructure, digital services, domains, corporate email, cloud and platform maintenance.

For 18 years I worked at Clickedu, an education-sector tech company, resolving incidents for external clients, schools, businesses and internal teams. Particularly strong in IT support N2/N3, systems administration, web infrastructure, DNS, email, servers, AWS, Google Workspace, WordPress, basic security and service continuity.

I've also taught computing to adults on municipal courses, which has helped me explain technology clearly, patiently and practically to non-technical people.

Resolve incidents without confusing the user.
Keep services stable, secure and documented.
Explain technical problems in plain language.
Look after infrastructure, email and service continuity.
Apply AI and automation with practical judgement.

18 yrs at a tech company · SaaS / EdTech

+200 domains, DNS and email managed

+10 servers kept in production

+2,000 technical incidents resolved

Core stack

Systems: Linux
Windows
Apache
nginx
Docker
AWS EC2
Route 53
DNS
SSL/TLS
Backups
Monitoring
Deployments
Email: Google Workspace
SPF·DKIM·DMARC
SMTP
Brevo
Web: PHP
Laravel
MySQL/MariaDB
WordPress
WooCommerce
Polylang
HTML·CSS·JS
Tailwind CSS
UI/UX
Mobile apps: React Native
Expo
EAS Update
Firebase
Google Maps
Push notifications
Integrations: API REST
Stripe
OpenAI API
Cloudflare Turnstile
GA4 · Consent Mode
Tooling: Git · GitHub
GitHub Actions
Playwright
Node.js
Applied AI

// 02 Experience

Over 20 years keeping services running.

2026 — Present
Founder & technical lead · Arrelam

Independent professional · Manresa / Remote

Independent web development and maintenance studio for businesses, professionals and local projects that need a clear, stable, secure and easy-to-maintain online presence.
- Development and maintenance of corporate and informational websites; WordPress when it's the best fit.
- Interface and user experience design (UI/UX): content structure, visual hierarchy and mobile usability.
- Management of hosting, domains, DNS, SSL/TLS certificates, backups and corporate email.
- Troubleshooting websites, forms, hosting, DNS, email and digital services.
- Performance, security, accessibility and preventive-maintenance criteria, with direct client support.
2007 — 2025
Systems administration, IT support & DevOps · Clickedu

Barcelona · Education technology / digital platform · 18 years

18 years at an education-sector tech company combining technical support, systems administration, web infrastructure, cloud, basic security and care for internal and external clients.
- Support for clients, schools, businesses and internal teams across systems, access, permissions, email, DNS, domains, web and digital services.
- Administration and maintenance of Linux and Windows environments, Apache servers, PHP applications and MySQL/MariaDB databases.
- AWS service management: EC2, Route 53, SSL/TLS certificates and services tied to web environments.
- Administration of 200+ domains, DNS, corporate email and SPF, DKIM and DMARC configurations.
- Maintenance of 10+ servers with monitoring, backups, deployments and preventive maintenance.
- Resolution of 2,000+ technical incidents, followed through to resolution with clear communication.
- Management of access, permissions, basic security and data protection in environments with sensitive information.
- Involvement in migrations and improvements focused on stability, security, performance and service continuity.
2006 — 2007
Technician / Programmer (internship) · Fundació Universitària del Bages

Manresa
- Support in programming tasks, technical maintenance, incident resolution and IT assistance.
2004 — 2006
IT teacher on municipal courses · Ajuntament de Manresa

Manresa
- Training adults in digital skills, office software, practical internet use and digital safety.
- Explaining technical concepts in a clear, approachable way adapted to non-technical users.
2002
Junior IT technician (internship) · OFIMAT

Manresa
- First internship in IT support and basic technical tasks.

// 03 Skills

What I administer, maintain and fix.

Systems & infrastructure

Linux
Windows
Apache
PHP
MySQL/MariaDB
Production environments
Monitoring
Backups
Deployments
Preventive maintenance

Cloud, domains & services

AWS
EC2
Route 53
DNS
SSL/TLS
Hosting
Domains
Corporate email
Google Workspace
SPF
DKIM
DMARC
Deliverability

Web & digital support

WordPress
HTML
CSS
JavaScript
PHP
Forms
Web performance
Web security
Digital accessibility
Web maintenance

Security & continuity

Access & permissions
Backups
Data protection
Service continuity
Incident prevention
Critical services
Technical documentation

Technical communication

IT support N2/N3
Incident resolution
Plain language
Case tracking
Client relations
Technical coordination
Non-technical users

Applied AI

Documentation
Task automation
Technical support
Process improvement
Content review
Practical use with human judgement

Education & certifications

2004–2006Higher Technician in Computer Systems Administration · IES Lacetània
2001–2004Baccalaureate · IES Lacetània
Cert.Digital Accessibility Audits · weAAAre!
Cert.Elements of AI · University of Helsinki / MinnaLearn
Cert.AI: Interactions & Prompts · Universidad de Palermo / Coursera

// 04 Projects

Personal projects.

Arrelam (opens in a new tab)

Independent studio for corporate and informational websites: WordPress, maintenance, security, performance, DNS, corporate email, hosting, digital accessibility and technical support.

WordPress
DNS
Hosting
Accessibility
Support

BirraKm0 (opens in a new tab)

App for finding craft beer in Catalonia: a map of breweries, taprooms and shops, a page for every venue and a portal where venues keep their own details up to date. Backend and website in custom PHP.

React Native
Expo
PHP
API REST
iOS · Android

App Store Google Play

Eneagrama9 (opens in a new tab)

Enneagram test with 72 or 144 forced-choice questions. Scoring runs only on the server, through a custom PHP API, and the full PDF report is paid via Stripe. In Catalan and Spanish.

PHP
API REST
MySQL
Stripe
Psychometrics

Catalunya Oculta (opens in a new tab)

Content website on the history, mysteries, legends and cultural heritage of Catalonia. Web structure, digital storytelling, maintenance and self-managed project.

Content
Digital storytelling
WordPress
Maintenance

// 05 Contact

Need someone technical, reliable and good at communicating?

Real support, systems judgement and serious maintenance of digital services. Let's talk.

What's it about? optional

Job offer Web project Tech support Something else

Name

Email

Company optional

Message

Whatever you need, with whatever context you have. If there's a deadline, tell me.

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I only use your details to reply. No lists, no newsletters.

Data protection

Controller: Marc Rodriguez Limpangog · email
Purpose: Replying to your message and, if needed, carrying on the conversation.
Legal basis: Your request to get in touch (Art. 6(1)(b) GDPR).
Recipients: Nobody. The message travels by email through my hosting provider, in the EU, and the website doesn't store it.
Retention: As long as needed to deal with your message.
Your rights: Access, rectification, erasure, objection, restriction and portability, by writing to the address above. You can also complain to the Spanish data protection authority, AEPD (aepd.es).

Prefer your own email? email LinkedIn

Catalan · native
Spanish · native
English · technical intermediate